Shipping & returns

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://artinrug.com/terms-and-conditions.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

Are there any shipping restrictions?

The products are maximum 1.2 m wide due to shipping limitations

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Do you deliver internationally?

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:
• Iran
• Israel
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

Return Policy

Refunds

All sales are final and no refund will be issued.

Questions

If you have any questions concerning our return policy, please contact us at:
info@artinrug.com